Author Topic: Registering with Jet2 so I can manage my booking  (Read 5605 times)

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Offline Highlander

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Registering with Jet2 so I can manage my booking
« on: May 20, 2013, 15:54:39 PM »
This is driving me insane - can anyone tell me how a register on Jet2 so I can manage my booking. :(





Offline Scunner

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Re: Registering with Jet2 so I can manage my booking
« Reply #1 on: May 20, 2013, 16:02:49 PM »
Top right of Jet2 home page

"Manage my Booking"

Put in booking number and Surname

Reply to this saying that doesn't work

Offline Highlander

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Re: Registering with Jet2 so I can manage my booking
« Reply #2 on: May 20, 2013, 16:28:30 PM »
To explain a little further (which is probably a euphemism for me showing my ignorance, again)....

If I go to manage My Booking and enter Email Address, Booking Reference and Surname and then click on Forgotten password ? I am asked to enter email address and I will be sent a new password.

But when I press Send I get the message that my email address has not been registered.

So how do I register it.

PS My booking is with Thomson but when I asked them about flights they said to contact Jet 2.

Offline Scunner

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Re: Registering with Jet2 so I can manage my booking
« Reply #3 on: May 20, 2013, 17:12:03 PM »
To explain a little further (which is probably a euphemism for me showing my ignorance, again)....

If I go to manage My Booking and enter Email Address, Booking Reference and Surname



Don't put your email address in - it asks for Booking reference and Surname

Offline Highlander

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Re: Registering with Jet2 so I can manage my booking
« Reply #4 on: May 20, 2013, 19:44:24 PM »
This is the message I get - I've blanked out the Booking Number




Offline stoop

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Re: Registering with Jet2 so I can manage my booking
« Reply #5 on: May 20, 2013, 20:43:30 PM »
John,

See the bottom of the page here:

http://www.jet2holidays.com/FAQs-Page-2.aspx

Offline Highlander

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Re: Registering with Jet2 so I can manage my booking
« Reply #6 on: May 20, 2013, 22:48:37 PM »
Thanks stoop but message received. :(

You can not view this booking. Please contact the call centre team.

Offline stoop

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Re: Registering with Jet2 so I can manage my booking
« Reply #7 on: May 21, 2013, 08:46:15 AM »
Did you click on 'here' H?

Offline Highlander

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Re: Registering with Jet2 so I can manage my booking
« Reply #8 on: May 21, 2013, 17:31:30 PM »
livid.com

Yes stoop I did. It turns out that it is not possible for me to do anything relating to my booking because Thomson have not given Jet2 a list of passengers and will not do so until 7 days before we are due to fly and possibly even only the day before :(.

And Thomson have the temerity to send me an email imploring me to enter API.

There will be a couple of choice phone calls to India tomorrow, I can assure you >:( >:( >:(

Offline stoop

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Re: Registering with Jet2 so I can manage my booking
« Reply #9 on: May 21, 2013, 17:33:12 PM »
Plonkers!




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