Many thanks scouser2 for your support. It's a shame that a nice hotel such as the Remer is getting a bad name because of the lease-holder Ramazan Dinc (not to be confused with the nice manager also called Ramazan or Rambo). The barman Izzy is a nasty little piece of work but it will only be a matter of time before Mr Dinc has a go at HIM. The garden and bar area have been beautifully refurbished this year and Mr Dinc is hot under the collar trying to make up for what it cost him to do this work. Unfortunately, nice surroundings do NOT make nice people OR a friendly atmosphere. Nice hotel, shame about some of the staff.