I avoid Finansbank nowadays unless I have no choice. Ayse is worth her weight in gold but there must be 20x more customers than when I first used to go in for a fag
- the poor girl serves 3, has a phone in each ear and apologises for keeping people waiting, when it is only her who keeps the waiting time down.
We have taken a ticket downstairs, gone off to Gima, done a good shop, taken it to the car and returned, just to find that there is another 30 minutes to wait.
Anyone notice the middle guy in the downstairs bit? I never saw him serve anyone! He spends all day "counting money"!
Besides and furthermore, I don't appreciate the stories I am told - the lady who needed to call on her insurance policy, only to be told she wasn't covered for something she specifically asked to be, the guy who lost his card in the ATM, only to find 1200 YTL taken in the next few hours (just before and just after midnight) who was told it was his problem and that was the end of that story, and my good friend who asked to take out his cash, like Twin Bee told they didn't have enough money, but they could do a credit transfer - then told him there was a hefty fee to transfer money! They charge you money when they can't give you money! Absolutely ridiculous.
I find HSBC to be fairly good, and DenizBank are very good with a little frustration over full English communication sometimes.
Whay can't these people speak English, we are the saviours of the Turkish economy