This to make people aware of what has happened to a friend of mine. A friend of mine bought a mobile phone from the UK, and brought into Turkey, didnt check it in the UK and when opened the box here was faulty, she took the phone to a Turkcell mobile phone shop they looked at it for about a week and said they had to send away, would take about 2 weeks finally after 5 weeks arrived back,and still not working, when she wanted to collect the phone they asked her for her receipt from when she purchased it in the UK, but my friend didnt have it, so they said they would not release the phone without a receipt. How can this happen, who the hell do they think there are, think there is something going on here. The shop in question is the Turkcell shop Dougus on the back road on the one way system.