To open up a new bank account these days you need to present 2 utility bills as "security". My Aydem bill has always been in the name of the builder, so I went along to the Aydem office to get it changed. No problem, after filling out a form and just 5 minutes work by the clerk, she presented me with a scrap of paper showing 66TL!! This is, as I now understand, the charge for changing the name on the bill to mine - an extortionate cost and one I would have NOT agreed to had she told me BEFORE I filled out the form etc.
Has anyone else had this experience? Is there any way of complaining and getting my money back (I did not pay cash at the time, but as my bills are paid via DD by my bank I'm stumped).
