Will never go with Goldtrail again

[jsp51]

So they might be, but their biggest get out, and I fell victim to this last year is that the airline they use "OH no Air" are registered in Turkey, not an eu country and so they are not governed by the "air users council"
Not much compo paid out by them I'm afraid

[batman]

Dalefamily, Just a thought,did you ring and re-confirm your returm flights as most airlines require you to do this now.

[dalefamily]

I tried to but couldnt get through on the number given, it was constantly engaged. I have nothing to loose going to ABTA i have already lost £280

[heather07]

We went with Goldtrail in September and the only trouble we had was trying to confirm thre flights.  I got through to one place and was directed to another .  I eventually phoned the Fethiyre office and refused to take the number in Istanbul or wherever and was given confirmation by them.
Must admit to being relieved when the transport did turn up though.

[susuz.1]

Sorry to hear about your bad experience.  I have successfully got money back in situations like this, so don't give up.

If you paid by credit card, you could try getting your money back from the Credit Card company under the Consumer Credit Act.

If you get no joy and you want to make a small claim, you can do this online by following this link:

https://www.moneyclaim.gov.uk/csmco/index.jsp

Don't forget to add all your out of pocket expenses and interest. It tells you how to do it on the small claim website

Good luck

Susuz

[blueclad]

Ross Fernighough who is a travel law solicitor [ .on holiday truths.com ] will give you free advice re your issue..

she is on 01922705134 its well  worth a phone call

[dalefamily]

Thanks to you all for all your help i will look into all the possibilties.