just been shafted by ryanair

[stuart]

planning as trip to london in the new year and thought id better give my ageing mother a visit in scotland....soo... looked at london to prestwick...sounds good.. 3pounds each way x three 18...swallowed the extra baggage part at 30 pounds a head return and went on booking...charge showed up as 48 pounds for 3 of us return... that uncluded one check in bag a 15 kilos....so booked it on my debit card then the sting!! booked invoice came up as 78 pounds..showing a charge of 3x10 card fee on top
still cheap i guess but a little misleading i think.

[tinkerman]

Uncluded! is that a new word in flight booking:D

[Gorgeous_bird]

did it not say that they had a £10 pp card fee. The thing is you have to pay by card as it is only online booking - scoundrels

[Scunner]

...and the processing costs don't vary according to number of passengers, it's one transaction!

[scorcher]

... and profits are up !

[stuart]

you got a full time job there tinker if you pick up on my typos

[tinkerman]

I actually think its a good word in this context

[stuart]

scunner is right  its one transaction       and gb scoundrels indeed
i was charged 3 times for it
as far as i could see there was no mention of credit card costs before i pressed the book it button
i used a visa debit card as they have no costs to process and usually exempt from charges
if i  had known i would have used visa credit card that would have cost them 3percent i think and given me a lot more protection
anyway not a lot you can do about it except moan and warn other people
good job am not traveling with and booked for  a big family or football team

[ColinT]

I have a Visa Electron card which I use when booking with Ryanair, and they don't charge for that one.  I don't think that will help me when they start charging to use the loo though!

[tinkerman]

Has anyone questioned Ryanair over this?