Not sure if anyone can help here, but on the basis that Finansbank aren't I'll give it a go!
Having transferred house purchase money to Turkey, and for furniture, managed to pay for much of the latter on crept card. Now want to get some back from Finansbank but seems impossible!
Finally worked out that mobile code needs to be 4407..... For the code to be sent to phone and got in to online banking. However, now stuck and my contact is out of office and emails by deputy manager etc not being answered. (I've spent a week getting nowhere!)
There is only money in the GB a/c so I think it wants to take costs out of that and seems to be saying it won't do this as I'll have an overdraft, but then it won't let me move any money to the TL account, because it's different currency!! Anyone any ideas??