Ruthy I think then you must be heaven sent. I have sent many letters!!! I have asked for Thomas Cook's policy on dolphinariums worldwide which are using dolphins living in poor conditions and poor health. Sea Alanya has a notorious reputation yet there is a picture of this hellhole on page 18 of your Airtours Summer 2011 brochure... I would like to send you copies of my original letters, which I can retrieve from my hard drive. I am curious as to why you say no one has sight of my letters. Thomas Cook have never endorsed the swim with dolphins in Hisaronu, however, you do sell swim with dolphins elsewhere. As you have introduced yourself as a main point of contact with the issue of sustained tourism I will be glad to hear your comments, and would be grateful for your help. Thanks for being in touch. If you can give me a direct email address/guaranteed postal address for your department i would be grateful.