Author Topic: too long!  (Read 15239 times)

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Offline freddoc

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too long!
« Reply #10 on: August 30, 2010, 15:16:57 PM »
I got the feeling that the chef had left for the night, they should have just said so, would have been fine with that.



Offline Dizzy Jan

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« Reply #11 on: August 30, 2010, 22:18:14 PM »
Having just returned from the Roka tonight. I felt I had to add a comment about Julesbob303 complaint. I do not have a small appetite think you would call it average and tonight I had Pasta with beef chunks and mushroom sauce which was hot and delicious, was plenty for me, in fact struggled with the last few mouthfuls but could not leave them as it was so nice. As for the starters there was a table of five behind us who did have good appetites and when they had finished they just request another potion which was promptly served. These starters are not charged for and I can see the sense in serving a small portion to start with as once bread is cut it becomes stale quickly but they are always happy to bring more. Have eaten a lot at Roka after being introduce to them though their charity meals last winter for the Callis Carnival. We have never had a bad meal there and drinks are a reasonable price so just felt had to reply.:D

Offline Scunner

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too long!
« Reply #12 on: August 30, 2010, 22:31:16 PM »

Offline julesbob0303

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« Reply #13 on: August 31, 2010, 09:36:25 AM »
Hi Jan, I totally agree with you - as I said, we love the Roka and have eaten there many many times.  Which is why we didn't make a fuss and complain!  We have never had a bad meal there until this particular evening.  I think they may have been short-staffed that night, and just not coping.  We could easily have asked for more starters, but the main meals are usually quite large, as you say, so the free starters were not really any big deal.  However the main meals were disappointing too (very small portions - though the guilthead fish was superb!)  The desserts were also very small portions.  We don't normally get as far as the dessert menu as we are too full after the main meal!   :-\

It certainly didn't put us off and was the restaurant we chose for our final meal, before returning home.  Luckily all was back to normal this time!   :)

My moan on this thread was more that the service was very slow on this particular night, as we know the food is normally good.  If it was the first time that we had eaten here, I would have been put off returning for a second time.  As it is, we know that they are usually excellent - and it will be the first place we return to in October.  :D
« Last Edit: August 31, 2010, 09:40:43 AM by julesbob0303 »

Offline hillside

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« Reply #14 on: August 31, 2010, 10:43:51 AM »
Dont understand the post - you seem to have a loyalty to this particular restaurant so you didnt want to 'make a fuss and complain' yet you make a negative comment on the forum and everyone else joins in ......?

Offline Anita Brian and Aslan

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« Reply #15 on: September 18, 2010, 13:38:49 PM »
I quite agree Hillside, if you have a particular soft spot for one place, you give it more leeway. We have just come back from Calis after spending three weeks there. It was our second time in Calis, our tenth in Turkey.Last year we stayed at the Malhun but after an awful week there, for reasons which i won`t go into now, we cut our losses and spent our second week at Bostan`s Hotel. We were made welcome and enjoyed the rest of our holiday. This year we booked direct to Bostans again and can I say on behalf of the three of us a massive Thank You to Recep, Carol and the staff for making us so welcome again. Few hotels give you such warmth and hospitality, but more importantly, it is a genuine warmth and hospitality. We found the food excellent throughout our stay. a menu with plenty to choose from and if it wasnt on the menu, they were pleased to cook whatever was wanted. The only time food took any time to arrive was with dishes that stated "please allow one hour" or "two hours" for the clay pot dishes. Looking through the various pages on different eating places, I do notice that there are far more criticisms than praises. Mind you the saying goes that "Everyone`s a critic". Or is it the British disease of knocking , moaning and whinging that has become a focal point in our culture. We feel that because we can say things over the world now , that we must try and make what we say more important. But it tends to be over destructive rather than constructive.I often wonder if the critics of various places actually wait until they can get on here to complain rather than saying something at the time.I suppose its easier to hide behind a screen. Anyway may i again say thanks to Recep and Carol for making this years stay memorable for all the right reasons, and for anyone going to Calis for the first time, you could do a lot worse than stay at Bostans

Offline Scunner

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too long!
« Reply #16 on: September 18, 2010, 15:32:22 PM »
quote:
Originally posted by Anita Brian and Aslan

I do notice that there are far more criticisms than praises. Mind you the saying goes that "Everyone`s a critic". Or is it the British disease of knocking , moaning and whinging that has become a focal point in our culture.



What on Earth are you talking about? People pay good money and if they are served up rubbish or are made to wait over an hour (and in one case told after that hour that what they ordered isn't coming at all) then I think they have every right to share their experience and we have every right to have a place to read it and take on board the information.

Why is that a "disease"? Do you seriously think that when people aren't happy with the service given and tell a local forum, that they are "knocking , moaning and whinging" - I think that most people would agree that they are telling their experience of an establishment, so that others are forewarned should they also be considering trying the same place. The review isn't forced onto others, they can choose to take it or leave it too, as is the way with grown adults with their own brain.

Scunner
Good reviews on CBF: Around 400
Bad reviews on CBF: Around 3

Offline Karennina

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« Reply #17 on: September 18, 2010, 18:05:00 PM »
Well put Keith!

Offline Anita Brian and Aslan

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« Reply #18 on: September 18, 2010, 20:01:49 PM »
Scunner, I think you should keep your life in perspective, we are not talking about the service at all the 5* gourmet eateries that flood the front at Calis, we are talking about people that try their best to offer a service. OK it goes wrong now and again. trust me I know, I support Bolton Wanderers. So in the greater picture, complaining `cos a meal is a little longer than expected , is not wrong, but needs to be taken in context. By the way, we were in Bostans that night and there is a fuller picture to be seen about what happened, but that is just my opinion.I wonder if you sit in judgement on all that is posted here, or if you try to give a balanced view ??

Offline Scunner

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« Reply #19 on: September 18, 2010, 20:28:52 PM »
Is telling someone for an hour that their food order was coming, then at the end of that hour saying actually no, it isn't what you would call "trying their best"? It is rich of you to wonder whether I "sit in judgement on all that is posted here" - since you have been members for 5 minutes and have judged those who have an opinion different to yours on the subject of Bostans "knocking , moaning and whinging" types.

You weren't members of this forum before you went to Calis and now you have an opinion that you have to share on your return about Bostans. Your opinion is valid and for the consumption of all. People who wait an hour, or like myself get served rubbish have an opinion that should not be put on a public forum. I don't expect you to see how ridiculous that is. I wonder who pointed out this forum to you, since you first went to Calis last year and only joined after getting back from Bostan's this year? Surely they didn't give you a sob story about that nasty CBF and you promised to set the record straight immediately upon your return like a knight in shining armour.

My experience of Bostans was poor. The original poster in this topic also had a poor experience and someone else waited through an hour of excuses for something that was never coming anyway. Argue all you like, I'll be here to play - but I think you are the one who needs to find the balanced view you accuse me of not having.

For me the subject was closed as my experience was poor but not life threatening. Whilst there are people like you who come to CBF to tell the World that I am wrong and it is brilliant, I will always be here to explain that I am not wrong. Vive la difference, I'm glad you enjoyed your stay there and I have many friends that like it there too, but because you liked it doesn't make others liars.




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