My daugther had some tests done and the receptionist at the Doctor's rang her at 9.00am to say the Doctor needed to speak to her. So my daughter said fine, put me through. The receptionist told her she had to book a telephone appointment to speak to the Doctor and the first one 3.30pm the next day!!!! So, basically, the receptionist rings, tells you the news and leaves you to worry for over 24 hours!!!
I never heard of a phone appointment before.