Just had a call from Digiturk, saying I owe just under 200TL, and that I was to go to their office in Mugla. I told them that I cannot owe them any money as I always paid a years subcription in advance, the last one being for 507TL in Jan 2009.We were told that by paying for a years service, we would get 13 months for the price of 12.We cancelled this contract at the beginning of Jan 2010, and took the box back to Digiturk.The guy refused to accept it and told us to bring it back in 3 weeks time, which we did.
We were given a phone number to call, and I told the customer service person that I had my contract for the previous year and the receipt for the digibox that was returned.He told me that he could not see a problem with my account on his system.
So are DODGYTURK just trying their luck?
By the way has anyone else NOT had a letter saying that they owe money? or is everyone just being phoned to tell them they owe money?