Last year when we flew from Manchester we were charged for excess baggage over 20 kg. When we did booked our flights the allowance was 25 kg. We had no proof of the 25kg allowance though so had to stump up. However, when we read the small print in the Pegasus in-flight magazine it clearly stated that the luggage allowance for UK flights was 25kg plus 5 kg for hand luggage. I duly sent all the paperwork and receipts for the amount paid to their office in Istanbul, showing that we had been overcharged. Of course I heard zilch from them. I didn't expect I would hear anything to be honest. We might have had recourse if they had an office in the UK. It was annoying to say the least that we had to pay for an extra 10 kg (5kg on each case).
