We have had a lucky escape....... we had already used H4U 6 wks ago, so we were booking for this Sept. for 4 wks.
As the service had been spot on, I was determined to book with them again, especially as we found Onur Air to be beyond our expectation............ So next day with my card ready, and this, after choosing from a shortlist of hotels with the help of a very pleasant operator, I dialed the number and a young man who obviously got out the wrong side of bed that day answered.
Unfortunately, I also got out of bed the wrong way that day and was'nt too sympathetic towards his attitude and the fact that 12 hrs before I had a choice of 5 hotels and now there were none.
He managed to suggest a different one but it was £150 more than it was two wks previous but we didnt want it then.
I told him I would get back to him and put the phone down, hoping to get a different person next time...........Two full wks was spent online deliberating previous to this incident.
I logged on to CBF and read some posts relating to Travel Rep.... a company my daughter had a problem with once.
Nothing struck me as being particularly bad, so went online found something and booked...All within a half hour of putting the phone down on H4U....
The date, the price, and place I wanted.
HOW CLOSE WAS THAT?
Just watching on the news now, families at airports totally distraught, children crying.
Sad, so very sad. I know how we would have felt.
So, in a way, I've got to thank CBF...... Priceless info site.