Aegean / H4U Go Bust

[legless]

Isnt there something about if a company goes into liquidation your debit card still has the same protection as a credit card ??

Ron

[terrie]

rimms..i know not your prefered airport but have you looked stanstead-dalaman via istanbul...with pegasus..prices are not bad at the mo for your dates

[kayakebab]

yes there is, just spoke to my bank and the difference is debit card payment claims have to go via the caa procedure whereas banks can sometimes deal direct with credit card claims

[kevskid]

we were booked with Aegean, due to fly out on 15th We paid £7-800 for the 5 of us, we booked last June and paid for the flights on our credit card. The card issuer have said that they will post us out a claim form today, and that we should see a refund on our card within 10 days of them receiving the form back.

We've spent all afternoon trying to get flights - but the time we'd got a quote, filled in the info etc, the confirm screen would say 'sorry - flight no longer available'. We've ended up paying £2200 for the five of us   - but at least we don;t have to tell the kids they're not going on holiday

[maria1949]

We had booked with Sunmaster for our september holiday but that seems un-likely now.Can someone tell me are Onur and Aegean the same company,sorry to sound a bit shall i say confused at the moment.

[milliemars]

these two companies are now in administation so the uk press say, both owned by Thomas Cook so how has this happened and what will happen to onar air now ?
Taken from airports and flights section very strange !!

[superpp]

just cost us an extra £500 for flights in a couple of weeks, and lost a days holiday too :-(

I've got 4 set of flights to claim back (16 return tickets!!), the latest bought last week as I'd noticed a price reduction for next June.
Now I know why, desperate measures to bring in cash at customers expense.

[bells]

we booked with A1 travel, onur air flight.  This was cancelled 4 weeks ago and we rebooked with flight line, cheaper than the original cost with onur air. Not sure how it goes but we booked with flight line,this time which is linked to Jewel in the crown and the airline is Monach.  Hope this one is ok.  We got a full refund from A1 travel but took 4 weeks for the refund. I feel for those have been let down.  Good luck

[kevskid]

As far as I'm aware, Onur are a turkish budget airline who Aegean block book tickets from. Theoretically it might be possible to rebook seats directly with Onur, but they have no UK contact details and you can only book internal flights in Turkey via their website. There are phone numbers in Turkey on their website - my husband tried but the man he spoke to only had access to the systems to look at internal flights, not international ones. Hence we paid top whack to Thomas Cook...

[superpp]

Onur are just the airline which has been chartered by Holidays4U / Aegean.
The flights will NOT be flying out as there is no-one now paying for the charter.

The CAA will be chartering flights to bring people home on the original dates and times where possible.