Disappointing A2B

[ECHOSTAR]

it might be it was sent two days ago

[Supacabby]

I've filled out the questionnaire & also emailed them seperately with my thoughts, no reply as of yet & yes, it was the 1st time I've had a feedback form from them too so maybe Scunners presence has done the trick, again!

[Scunner]

These questionnaires may or may not have been as a result of my email to them - but a short acknowledgement of it would have been professional. Lets hope people respond to it honestly and something is done about this aggressive man. We're not looking to harm their business, quite the opposite in fact.

[makemwonder]

quote:Originally posted by Scunner

Just to update, I emailed A2B about this intimidating driver report (and him demanding money) on Sunday evening. I got a read receipt at 9-02am Monday morning and even though they read it, and I provided a link to this topic, to date they ignored it and I received no reply at all.

I still havn't had a reply to my complaint other than the read receipt either, thought they might at least let me know that they will look into it.

[heather07]

I have just replied to their email.  \mentioned the driver not knowing where he was going and addedd the following so that they know this is now common knowledge..I am disturbed to hear that a lady was asked by a driver for tips and that one of your drivers have been driving in an unsafe manner.  Had that happened to us we would NOT use your company again.  If we do not hear that this has been sorted we will NOT use your company again.  Which is  a shame as we have no complaints about your service to us but could not risk getting drivers who do not take care.  No way will we give tips to folk who demand it..........

[milorni]

I was sent one of those questionnaires when we returned at the beginning of September, I filled it in complaining about the first driver but complimented the second and to date have had no acknowledgement at all from them.

[kizkucuk]

My friend used them for a transfer from Dalaman last night - her flight arrived at 0225 this morning.  She booked the transfer direct to my apartment - the airport operator telephoned me when she got on the bus and asked me for directions.  When the arrived at the Besik Hotel the driver rang me to say he didn't know where it was and asked if it was close by - it's about 100m so I offered to walk down at meet them - he waited with her until my husband and I arrived to collect her.  Very happy with service :-)  

[davidhutson]

I used this company for the first time in August. Myself and my daughter were greeted by a 8 seater shuttle car,brand new with leather seats.No waiting around for other people.Got to my apartment with no trouble but only because i could give directions.My other two daughters arrived 3 days later with a completey different story.Asking to be dropped of at the pelin,the driver tried to put them out of the taxi a long way from where the pelin is.He insisted that this was the Pelin!!!Fortunately my  daughter recognised that it wasnt right and managed to direct him correctly.When he dropped them of he insisted for a tip.My daughters had no lira on them and tried to explain to which they were then chased down the road.Very frightning especialy as this was 5 in the morning.The return transfer wasnt much better either.

[Supacabby]

1 more positive transfer on Saturday for my guest, everything spot on, nice driver, no asking for anything & straight to my apt with no problem.

[Scunner]

Yes but no reports of an aggressive middle aged driver since this topic came to their attention - maybe he's gone?