Author Topic: atol claims / h4u and aegean (Read 4609 times)

sue mac · « **on:** September 22, 2011, 17:05:52 PM »

I have just submitted all of my claim forms for lost flights from Dalaman to Manchester two weeks ago, and return flights booked for next summer. Can anybody confirm if they have had their refunds from ATOL as yet?? and if so did it go through easily or was it a battle!! thanks...

kenkay · « **Reply #1 on:** September 22, 2011, 17:21:59 PM »

Yes we've had full refunds for our Sept 2011 and May 2012 flights. I submitted my claims on the day their failure was announced and had settlement within 4 weeks.

patch · « **Reply #2 on:** September 22, 2011, 18:19:23 PM »

yes weve been paid aswell for 1 flight this year and 3 next year , barclaycard credited our account within weeks .

kenkay · « **Reply #3 on:** September 22, 2011, 22:45:47 PM »

I have been informed by Nationwide that my credit card outlay will be back in my account by my next statement.

pookie · « **Reply #4 on:** September 23, 2011, 10:33:37 AM »

Sue, I assume you mean claims via Atol and not for credit card payment? We sent our claim through over a month ago, we had a letter acknowledging receipt and providing a claim reference number. However nothing since, but then the letter did say they have thousands of claims to process and it could take some time. Not holding my breath, but I would be nice to get my £500.00 back at some stage

lynne · « **Reply #5 on:** September 24, 2011, 22:57:42 PM »

We have just had a letter from them - I obviously hadn't got the hang of the form correctly and they want one form per booking....this could take some time as we have five separate bookings with near enough 30 flights to claim!

sue mac · « **Reply #6 on:** September 27, 2011, 18:10:28 PM »

oh no....!!! I had three bookings (i.e. three reference numbers) but each booking had four passengers on them!!!! sounds like I shall be waiting a while then......
thans all..

june · « **Reply #7 on:** September 27, 2011, 21:43:45 PM »

Pookie, exactly the same for us, sent it weeks and weeks ago, got a letter acknowledging with reference, nothing since....

cheerful · « **Reply #8 on:** October 04, 2011, 08:37:33 AM »

We have just got our money back for our flghts for next year. Took 4 weeeks in total. Very lucky because Aegian hadn't even sent us an invoice.

june · « **Reply #9 on:** October 05, 2011, 22:27:21 PM »

Was that from Atol Cheerful., for a debit card payment....or do you mean you from your credit card company...?

I sent our claim in having paid by debit card and had a letter from the company handling it on 22nd august a knowledging it, heard nothing since....

Author Topic: atol claims / h4u and aegean (Read 4609 times)

Share me