It is with regret that I write this review. We have always used Fethiye Lovers but following this offer, thought we would give Pegasus a try. On 15th April, I emailed Pegasus with the flight details to book a transfer, advising there would be six of us on the transfer. I received an immediate reply asking where our house was in Calis and I replied that we were in-between Calis and Fethiye, by Tansas. On 16 April, the booking was confirmed. I replied asking for confirmation of the price and again stated, this was for six people. The reply was:
"6 people transfer Dalaman to near Tansaş 30 pound"
All fine. On Saturday 4 May I emailed:
"Just a quick message to check we are still all booked for the transfer.
Do we pay the driver? Do we pay for the return at the same time?"
The reply I received was:
"Hi Lynne,
Your give pay my driver,I'm waiting your details"
Now call my a worrier, but this concerned me!!! I replied:
"All the flight details for both flights to Dalaman and our return are at the bottom of this email. Can you confirm you have them? Scroll down to the bottom of the message.Thank,Lynne"
The reply was:
"Hi Lynne, Okey I have your reservation"
We duly all arrived at Dalaman. The driver was there, BUT he confirmed he had been told the booking was only for four people. He quickly phoned the office and we were moved to a bigger vehicle but then told that the price had now gone up to £35!!!! I was obviously far from happy! I decided to sort this out when I returned home as we were with guests and didn't want to start haggling on the car park.
The day of the return transfer came and yes, you've guessed it! The driver turns up thinking it was a booking for four people.
I have emailed Pegasus twice now and received no response. The transfer cost us exactly what we would have paid with Fethiye Lovers who we have always used and I'm afraid to say, I will be using again in future. A transfer that should have cost £50 (£60 at a push) cost us £70 and Pegasus simply do not reply to my emails.