On my recent trip back to UK with Thomas Cook I went back with hand luggage only, and carefully kept it down to 5 kgs, that was 2 changes of clothes to last me a fortnight ! At Dalaman they didn't even look at my hand lugggage. 2 weeks later checking in at Gatwick with a 20 kg suitcase and this time I had gone way over in my hand luggage because I didn't expect them to check the first thing he did was ask for my hand luggage on the scales. He also told me that my small handbag had to be included in the weight. It was very embarrassing, I stood there stuffing as much as I could into my pockets, it still wasn't down to the 5 kg, and although my case had been dead on at 20 kg he told me he would allow me to get 1 more kilo in my suitcase which was full to bursting. I spent an embarrassing few minutes trying to stuff things into the front pocket of the suitcase, and eventually he let me off with about half a kilo over. I was hot, sweaty, and extremely red when I'd finished !!