Trying to work full time after over 10 years being your own boss is quite tough. I don't know much about some of the things our company provides. As a Bedfordshire born and bred type, I came to the company offering a contact list in Scotland of literally nobody. I don't know where all these customers are. Even with satnav, I can get hopelessly lost. I don't even know Scotland really. Clients have said things like 'oh, you need to speak to the people at our other office in Alloa - when are you next over that way?'. Answering 'I don't know, where is Alloa?' doesn't give huge confidence. I can spend hours looking for a company that moved 6 years ago. It's very tough sometimes.
This week I found a name and an email address - nothing more - for one of the big utility compaines. I emailed and asked if I could pop in as I was over that way. Often you hear nothing. But he must be bored, I got an email saying yes, we'd love to see you. Amazing. So I drive into the back of beyond to an address with a post code that covers around 60 square miles, get hopelessly lost and eventually turn up embarrassingly late - to a small but perfectly formed hydro (dam) power station that is going to be worth next to no business to us - probably struggle to cover the petrol I just wasted looking for it.
I go in, apologise for my lateness - no problem my new contact says, "I saw you arrive - you came in the wrong way - so I knew you'd driven right round the long way. Don't worry, I did that too the first time I came here". So he's a nice guy. Thanks, I needed that right then. So let's get this done, there's no potential in little places like this so let's have a chat and let me get off on my way - which came out as "this is a beautiful building - one of the smaller ones in Scotland?".
"Yes, we have over sixty power stations, and I am responsible for all of them."