Well the other side of the coin is workmen turn up when they say, although it may be a little late. When they finish the job I am delighted with it, even when they do the job and I am in England. They clean up and remove all the rubbish. They deliver within a day and as for furniture they put it all together and remove all packaging when they go. I am more than impressed with the standard of work that has been done for us over the last 12 months and in the case of the young man who fitted our curtains and blinds, he came back to tell us he had charged us an extra 20tl and to refund it, I have never had anything like that happen in the U.K.