Same thing happened to me a couple of weeks ago. An ongoing neck and shoulder pain, which I was getting fed up with. I popped in and asked him for advice and couldn't believe it when he recommended some analgesic tablets and gel, which he then invited me to immediately step behind the counter for the first treatment of gel and a shoulder massage. You can imagine the inuendo I got when I mentioned this to friends. I was a little taken aback at first, but boy was it good and all the prescribed medication was inexpensive and worked, I'm now pain free! He's such a lovely guy, who, incidentally I always go to for a advice on small ailments, he's very knowledgeable and keeps up his knowledge by studying.