Sunshine Holidays and Jewel in the Crown

[Dennis Vint]

Anybody had experience with these organisations?
Should be leaving Manchester airport on 9th June for Dalaman with Onur  and on to Calis to join my daughter and son in law who will have been there a week.
Emailed Sunshine last Friday and asked if my flight tickets had been posted to me or whether I would pick them up at the airport.  They replied that as Jewel in the Crown were a ticketless operator, I would just need to present my travel voucher at airport check in.
Rang Jewel to confirm this and was told that my flight with Onur was not ticketless and that in fact my tickets had been emailed to Sunshine on 14th May and that I would not be allowed to board without them!   
Emailed Sunshine immediately with this information and asked them for help in sorting it out quickly.  Weekend has intervened so I'm now waiting to see what happens tomorrow.  Maybe Calis and I won't be reunited this year!  Watch this space.     :  

[grahamturner09]

Most flights these days are ticketless so I shouldn't worry to much

[Dennis Vint]

Thanks Graham............although I would feel a lot easier if the travel people would agree the process.

[JohnF]

Most flights these days are ticketless so I shouldn't worry to much

LOL!  Easy for you to say when its not you turning up at the desk without a ticket, when they are expecting one!

Go back to Jewel and ask them to email them direct to yourself.

JF

[grahamturner09]

This is from Onur air web site hope this helps

I lost my ticket. Can I still fly?

Since the tickets are generated by and through the electronic environment, you can fly by presenting a valid identity card.

[Dennis Vint]

Thanks for your replies.................I'll post again later in the week when I hope the situation is satisfactorily resolved.

[angela]

Dennis, we have used Sunshine many times without too much trouble, but lately we have had problems with them. We are due out on Saturday, and are hoping we will end up in the right hotel. We came out in April,and had hotel problems (i.e it wasn't actually open!), and of course you can nver contact anyone on weekends or out of hours either. I hope you get your tickets sorted!

[Div67]

We used Jewel in the Crown through Sunshine last year and are doing the same this year, once the balance was all paid we where mailed three confirmation documents for flight, accommodation and transfers, this was all we had, no tickets and everything was fine so I wouldn't worry about it.

[Dennis Vint]

Angela and Div67.............thanks for your replies.
Today, Sunshine reiterated that all I needed was the travel voucher (without e-ticket), as Div67's post indicated.  However, when I checked again with Jewel, they said that the e-tickets which were sent to Sunshine for me on 14th May MUST be presented at Manchester check in, otherwise I could possibly be refused boarding.  They also said that, as my contract for the package deal was with Sunshine, they could not email the e-tickets direct to me.
I'm still trying to get Sunshine to speak to Jewel to try to resolve this.  Div67's post gives me some hope as our circumstances are identical.
Is it worth using the "remote" web based organisations??  I may have received a good package deal financially but I could do without this hassle!
Never mind, there are many people in the world who are enduring much greater difficulties.

[Dennis Vint]

Just for information...........problem solved!  All relevant documents have now been emailed to me through Sunshine and I can look forward to Calis next week.  Many thanks to all who responded with helpful replies to my post. Best wishes to all.