I have invariably found that if someone has a gripe against something they will tell it, but very few sing the praises because we all expect things to be wonderful. Look on here and compare the compliments to the complaints. I have always used the theory that if there are several good recommendations and only one bad review, then I will believe the good. If there are equal amounts of good and bad, I will go with the good, as most people will only comment on the bad, if there are several bad and few good .....