I am still having trouble getting new visas. I have now tried 11 times, using my e-mail address, a new e-mail address, on my sons pc using his e-mail address, but cannot get on to stage 2 to make a payment. It comes up with "your application has been successful" but no e-mail appears in my in-box, or any of my folders including junk and spam. My son who is a wiz at i.t. ,cannot understand why I cannot proceed either. My fingers are worn out typing the application forms for myself and my friend. I have tried the helpline and after being chatted to for 5 mins. in several languages I eventually spoke to someone who said that I should use a different e-mail address!!. After 3 e-mail addresses on my lap top and a p.c. can anyone suggest my next step and if the worst comes to the worst can I still obtain a visa at Dalaman? p.s. this is my ninth visa application and I have had no trouble before, in fact most of my details come up automatically when I type in the first letter of the word. HELP please.