A few weeks ago I would have rated this restaurant as excellent 10 out of 10, but unfortunately as there popularity grew and they got busier the quality has gone downhill. We have a couple of friends who now refuse to go there at all, but we have stuck by them and continued to go there but last night it was quite appalling. The food was not as listed, the steak came out with rice and chips, no vegetables as promised, the lamb kebab was the same, rice and chips no veg, and the seafood salad was a mass of leaves, hardly any seafood, certainly no salmon whatsoever, no asparagus, and when a complaint was made it was not addressed at all, even after 3 attempts. No apology, or any attempt to put things right, and the bill made no reflection of the shortfall. We simply refused to pay for the seafood salad as it was so poor, and with a shrug it was simply deducted from the bill. If Mandolin want to keep the custom they have built up since they opened then they need to have better customer service, and the least they can do is serve the food as it is described on the menu, they cannot get away with not fulfilling their promises.
