Sule Beder, once they hear her name they'll probably settle out of court
How close to the truth that is.
I had an issue with tenants in an apartment we owned many years ago. The property was being sold and they needed to leave. They had absolutely no intention of leaving. In truth they did nothing wrong, the guy looking after the complex had let it out against our instructions. We spent a fair proportion of a visit to Calis trying to contact this guy, even when he agreed a time and place to meet us, then we went and he never showed up.
He ignored all phone calls, emails, texts and requests directly to his staff to get him to make contact.
In total frustration (and realisation that we would have to return to the UK having failed to speak with this apartment renting guy and leave this whole mess unsolved behind us) I contacted Sule.
Sule told me she knew the guy and furthermore had previous with him. She remarkably calmly and simply told me, Keith, don't chase him - just tell him Sule Beder will take things from here. I did exactly as advised.
No word of a lie, this guy was on the phone to me no more than 20 minutes later - never referred to my message about Sule, and told me not to worry about anything, he would sort it out.
And he did.
Remarkable lady. And at the same time such a nice lady too.