Four years ago, we were getting our Villa ready and took a package holiday to Calis. Our Onur flight to Scotland was cancelled, no one told us and we were all bused up to Dalaman Airport. The package holidays where done through a company in England (long gone). The Company rep dropped everyone off at the Airport and disappeared. A representative from Yabanci Travel was employed to come and explain to all the angry passengers that there was no flight. The next flight was in 3 days, unless we wanted to fly to London and then to Scotland which was a 24 hour journey, returning to a different airport in Scotland (our car was at another Scottish aiport) so they offered to put everone up in an Hotel in Dalaman. We were lucky we had the Villa and we hired a car and went back to Calis. We felt sorry for a young couple on the flight he was due to go offshore from Aberdeen to relieve his back to back and had to telephone his Company to explain.
We all did get compensation after a long battle, but it really did not cover the money we had spent, or the fact my husband had to book the extra three days as part of his holidays.
Jacqui.