ladies (not you dreamon), I'm genuinely shocked. If I think about it, you may be both correct, although I'd need a very, very long memory to be able to confirm if Puma is right.
But no matter, either of you have been good enough to offer a solution. Given that the bell isn't working, and might, just might be a tad presumptious anyway, what advice would you (or anyone else) offer to "relieve" the situation