Turkey"Hello, is that Beko Service?"
"Evet"
"Do you speak English?"
"A Little"
"My Washing Machine has broken"
"Problem Yok, 1 Hour Later"
"Thank you"
UK"Hello, is that Beko Service?"
"Yes Sir"
"My washing machine has broken"
"OK, can you give me the date of purchase, Model number, Serial number, Address and phone number"
(All the above given)
"OK Sir, somebody will call within 48 Hrs!
48 hrs later!!!
"Hello, is that Beko Service?"
"Yes Sir"
"Nobody has called me within 48 hrs"
"Can you give me your Name and Postcode please Sir"
Above given!!
"You are not on our records Sir"
"Well I called 48 hrs ago and gave you all my details!!!!"
"Sorry Sir but there seems to have been a computer glitch. Can you give me the Model number, Serial Number, Name, address and phone number please"
All the above given for the second time!!
"An engineer will call withing the next 48 hrs sir"
"You said that 48 hrs ago and in the meantime I have clothes that need washing"
"Sorry Sir, I can put you through directly to the engineers and you can speak with them"
"Thank you"
Now put through to Engineers department
"What is the problem Sir?"
"My washing machine is making a funny noise"
"Is the noise coming from the impellor?"
"I don't know, that's why I'm calling you"
"Could you check the impellor for me?"
"Where will I find that?"
"Read the instruction manual Sir and it will show you a diagram"
(Sandgrounder goes off to check impellor)
"Hello again, No, it's not the impellor"
"OK Sir, where do you think the noise is coming from?"
"From the washing machine"
"Could you be more specific"
"It's coming from the washing machine in my kitchen in my house at the address I gave you earlier"
"Ok sir, we can have an engineer out to you a week on Tuesday"
"Are you taking the pi55?
"
"Sorry Sir but a lot of our engineers have called in sick"
"Where are you located?"
"In Preston Sir"
"That is 16 miles from my house and you are telling me I have to wait 8 days before an engineer can drive 16 miles to fix my washing machine?"
"Yes Sir"
" Do you realise It would only take me 20 minutes to drive over to your place and get you to bend over"
"Why would I do that sir"
"So I could stick this effing washing machine where the sun don't shine!!!!!!"
Phone went dead