A2B No Longer Doing Pick - Ups From Residential Addresses

[valleyboy]

We have been using A2B for our transfers for 4 years now and I have also recommended them to many others, apart from the odd long wait at Dalaman generally we have been very pleased (particularly for the price), this time there are 14 of us out for our daughters wedding, so called them today to confirm the pick - ups for 4 of them tonight, only to be told that from this week they no longer pick - up from residential addresses and they would have to make their way to the main road or the nearest hotel !!, I expained they had a young baby and lots of luggage and you actually dropped us off at the apartment, this all fell on "deaf ears" and was responded to by "attitude" !. It's really sad when this happens as they will not get our custom again and I will certainly NOT be recommending them in the future.

I aways wondered how they do it for the money, now they probably have discovered they can't !!   

[madmart]

Try Pegasus at this link

£70 between 14 is only a fiver each. We used them last recently and were extremely good.

http://www.calis-beach.co.uk/forum/calis_beach_questions_and_information/cheapest_private_transfer_prices_for_cbf_members_50368.0.html

[Ray1951]

I too have used A2B for years and actually have 4 transfers booked with them later this year. I never asked for a pick up or drop off from the house because I was afraid the driver wouldn't be able to find the address, so I went to the nearest hotel.  I suppose if you have always had this service, it must be disappointing that they no longer provide it.  I know for fact that they have been having problems with the taxi drivers, who feel that by providing a residential pick-up, that they (taxi's) are losing custom.  Whilst the same could be said about hotel pick-ups, the taxi drivers just have to accept that.  It's a shame about your situation but they have provided an excellent service to date.  I shall continue to use them.  Sorry about your situation.

[Supacabby]

To defend A2B - (this from their website & has always been the case ever since I started using them many years ago) - We cater for the majority of places within the specified resort/city; there are exceptions in Turkey, certain areas in the US, Canary Islands and Majorca. No shuttles are available to private addresses. Please contact us at admin@a2btransfers to confirm the address. If you don’t know the full address we can drop you off at the local tourist office.

A2B have always had this policy so it's not "from this week" although I appreciate you have now been told for the 1st time. The local agent in Fethiye is Diane Edwards (as you know) & she has agreed to help you sort your problem, it would have been nice for you to update this topic accordingly to give a fair balance.

A2B have always dropped me off at a private address, I just ask the driver & show him where to go, for the return I've always walked to the nearest hotel, is that really too much to ask for a transfer that costs a measly £6?

Just my 2p worth!

[stoop]

We used Diane last year and got dropped off and picked up at our house. We had to give directions mind.

As our place is a bit out of the way there is no way we could walk to the nearest hotel - so I'll be checking with Diane before we book our transfers this year.

[valleyboy]

To defend A2B - (this from their website & has always been the case ever since I started using them many years ago) - We cater for the majority of places within the specified resort/city; there are exceptions in Turkey, certain areas in the US, Canary Islands and Majorca. No shuttles are available to private addresses. Please contact us at admin@a2btransfers to confirm the address. If you don’t know the full address we can drop you off at the local tourist office.

A2B have always had this policy so it's not "from this week" although I appreciate you have now been told for the 1st time. The local agent in Fethiye is Diane Edwards (as you know) & she has agreed to help you sort your problem, it would have been nice for you to update this topic accordingly to give a fair balance.

A2B have always dropped me off at a private address, I just ask the driver & show him where to go, for the return I've always walked to the nearest hotel, is that really too much to ask for a transfer that costs a measly £6?

Just my 2p worth!

I appreciate and respect your comments SC, but the" from this week " is what I was told on the phone, and I really understand that to be dropped off at a "convenient" is acceptable, if you live in Calis that's fine, but for us in Deliktas it's a mile all uphill !!, for me as an endurance "freak" is not a problem, but for others and visitors may be. Dianne has responded and hopefully all is resolved and I thank her dearly for that, as I have stated previously, we have used them probably more than most on this forum and therefore qualified to comment.

[valleyboy]

I would just like to say that Dianne from A2B has resolved the situation on this matter and I thank her dearly for that, I hope all works out well, however, unfortunately, she doesn't answer the telephone at time of confirmation and this does cause a lot of  stress at the time, thank you Dianne.

[Supacabby]

Glad you got it resolved Tony, I've always found A2B to be totally accommodating & a small tip for the driver works miracles when you want dropping at a private residence!

[kayakebab]

I didnt realise they did home addresses, we always meet at nearby hotel which luckily is very near.

[daveG]

Will be taking up our return transfer in a weeks time, so the contact name will be useful although we were provided with the local agents tel no.