Credit Card Fraud - A2B Transfers and Resorthoppa

[Phil]

Add my name to the list .......
Used A2B in May.
Bank contacted me in July about suspiscious activity on my card (multiple charges to 02 on same day).
Card cancelled, refund made and new card issued.

[marina]

We used A2B in May.  Have had no problems so far but, thanks to this topic, I am now checking online regularly just in case something irregular appears. Will post on here if it does.

Rather worrying though that so many people seem to have been affected.

[farry]

Hi.  On 31 July, received a call from Barclaycard Security whilst in the UK.  our card had been used fraudulently for a purchase  at O2 Leeds for £580.    The only thing we could establish was it was either a call or Internet transaction (not an actual card).  We also use A2b, the last time 3 May, probably for the last time !  Thanks Scunner for highlighting this!

[hillside]

There is now a post on TA Olu Deniz forum from resorthoppa asking people to send your booking reference and provide a brief description of the issues experienced either by pm on TA or to socialmedia@resorthoppa.com .

I urge every victim to do this so they understand the extent of the problem. Maybe we will get an answer.

[kayakebab]

Details from Facebook

Mollie T
Aldershot, United...
posts: 3
Save this Post
22. Re: Warning if you have booked with AB2 or Resorthoppa
today, 16:28
Hi,

My names Mollie and I work within the Customer Services team at Resorthoppa.

We have read through your comments and would like to investigate any individual issues further. Our company has been carrying holidaymakers from the airport to resort and back for over seven years and we pride ourselves on an excellent experience for all customers and of course on great customer service as well. Last year we carried over 2m passengers across both our brands and we treat issues like this very seriously.

Our website carries 3D secure protection and is a safe, secure way of booking your airport to resort and resort to airport transfer.

We have not been made aware of this issue occurring for other customers so would like to be able to look into the issues you have

experienced and resolve them immediately. If you could please send us your booking reference and provide a brief description of the issues experienced to us either via PM or to socialmedia@resorthoppa.com we will ensure a member of our customer service team look into this ASAP.

[daveG]

Missed a couple of days reading cbf as have been away. On return yesterday booked our return transfers with A2b for our forthcoming hols in Sept.
On reading these posts they have set alarm bells ringing!!!
Have no evidence to suggest that my card/details were used inappropriately by A-B however I did make payment to them (statement shows GOLF BOOKERS ltd) In March and my bank advised me of a fraudulent entry made on Jul to ASDA Direct!!
This resulted in having new cards issued.
Now having made the purchase yesterday I am unsure what action to take, if any??
Suggestions please. 

[Rimms]

Sorry, post move. Managed to post in the wrong topic

[thekeyclan]

Me to, booked with A2B in June, fraudulent activity advised by the bank  a week or so later with debits to O2 EE & Vodafone.

[chris35]

Called in bank today and cancelled my card and a new one is on its way. Not taking any chances     

[luvturkey]

have just been reading posts regarding possible credit/debit card fraud and would add  my own experience.  mid August my bank contacted me and questioned me regarding several transactions that had occurred on 14 August relating to top ups for mobile phones:  02 and EE.  I had not made these transactions and was shocked as very rarely use my debit card.  My bank have reimbursed me but have not given me any indication as to why they suspected the transactions were fraudulent, I do intend asking them for more information.  I did use my debit card in March of this year to book A2B for a holiday in September - coincidence?   I may mention to my bank the comments on this forum relating to fraud of a very similar nature.  Has anyone had confirmation from their bank that their is a definite connection with A2B or resorthoppa.

thanks