Hello [Moved]

[xanadu]

And for new members can I point out that I am Heidi Yildiz........not the above mentioned Heidi Moore. It got very confusing when this Forum first started and I don't want it all getting confused again.

[gt]

How can anyone confuse you with anybody you are a one off.they broke the mould after you were born
i must say you are the nice heidi everybody loves
keep up driving the natives green with envy!

[june]

Well, we like Stoop are also with Windsor Property Management and have been for the past year or so.

We had 2 weeks in Calis, arriving back last week, when we got to our apartment I can honestly say the place was immaculate, bed linen clean, welcome pack etc, We had no complaints at all, and never have.

We also use them for transfers and again not once have we been let down.

So I find it hard to believe that someone could have such a diverse experience with the same company?.

Anyway I consider that I am fussy about the way I like things and have always been happy with Heidi, but its speak as you find I guess.

Just wanted to put my views forward as its only fair.

Junex

[McGroogle]

I had a very bad experience with a property management company who shall remain namless (they are no longer in business so there is no point).

Anyway as with acquiring any property we wanted to change a few things, there was also some minor repairs to carry out. I left the list with the property management company and paid up front for the work including organising the cleaning for when we returned for our main holiday. When we returned we were in for a shock.

The work that we had paid for was either poorly done or had just not been done at all. Even the cleaning we had paid for hadn't been done. It was my wife's first visit to the villa and finding the villa in the state it was was very upsetting for her.

With the other property management company no longer in business I had arranged to meet Heidi at Windsor Property Management prior to this anyway.

So we met up with Heidi the next day. The very next day she organised the cleaners to come in. During the course of the next 2 weeks every job that we asked her to do was done. The quality of work was excellent and when she said the date and time of when the workers were arriving - it happened. Our villa is on a complex so she also produced statements of our account, which was in arrears. So she organised for us to make payments there and then. So by the time we had left the whole mess had been cleared up and my wife had a smile back on her face.  

Since we have been back home Heidi has dealt with some more work for us and renewed our house insurance and she deals with all of our bills. No job is too small for her.

Last August we were in a dire mess and needed help. Heidi provided it. She is very approachable and nothing was too much trouble for her. Heidi is a very nice person and I will be amazed if you are talking about the same person. There is of course two sides to every story.

McGroogle