tried it all again today alas all in vain,i even spoke to the same girl in the turkish consulate,and guess what "we are having problems with btinternet.com try another email address" informed her i did and it was gmail that time,then "okay click on the contact us form and give us your details" i got a generic email in my internet.com box that i wasnt in their system.{funny how internet.com worked okay there}then told her for the umpteen times my name is mister johnny she went on to say "okay mr james we will call you back"help ma boab!!!!!!!! does anybody want to exchange £1500 worth of lira back into sterling,av had enough